I went to dunkin’ the other day and asked for an iced latte with less ice because it’s winter and I wanted less ice. They gave me a cup that was halfway full of coffee. So I asked why and they told me they press a button on a machine, it fills it halfway full with coffee and then they add ice. So when you get a medium iced latte, you’re not actually getting a medium latte, you’re getting a small or a kids size nowadays of coffee, and then they just fill the rest of it with ice. If you ask for less ice, no screw you, you’re not getting the full amount of coffee that you paid for…
I have never heard of this in any other country. What the hell?
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I mostly care about how much caffeine I get, which I understand to be the same regardless of how much ice there is. Generally, small or medium is 2 shots of espresso, and a large is 3 shots.
If you want two espresso shots, then you could just have them straight up. It doesn’t really make sense why you would water them down with a bunch of ice, because then it tastes like crap. If I get an iced latte, it should taste like an iced latte, I shouldn’t have to struggle through it by dumping more sugar into it like I’m taking some sort of medical concoction. There are so many things they could do to fill up the cup, add a little bit of milk into it. You guys don’t have milk? I asked them that. Oh well it’s extra to put more milk. Ridiculous I swear
On the plus side, if this is the worst part of your day, you had a pretty good day
It’s not. I wish it was
I’ve never heard of a country where places give you extra drink for free just because you asked for less ice, to be honest. I know some bartenders who joke about the people who think asking for less ice will get them more.
As an (ex) bartender I know what you’re talking about… we would never over pour a spirit … but if asked we’d generally have no issue topping off the mixer. There is a difference. The literal difference between a modern iced beverage and an uniced one (depending on cup size and ice) can sometimes be 2-3 times the beverage… which while quite significant amounts to pennies in cost (if that.) More will be lost to a line cleaning, incorrect orders, etc than to a customer request. The fact that so many in this thread are defending the chain is mind boggling. This same chain likely has been upping the recommended ice and even potentially messing with the mix % to further dilute the beverage in the name of profit. Fuck that. These chains frequently show a cup size and list the oz on the container. They rarely, if ever, list the oz of the beverage in said cup because it would cause a riot. Unless they say 4oz of coffee per 12oz cup of iced coffee somewhere: the customer is absolutely right to expect however much coffee fits in the damn cup and not a drop less. That’s what they were advertised- and that’s what they paid for.
Some of y’all need to realize you’re in a guilded cage and that you are indoctrinated by capitalist owners. This isn’t even a big issue.
Edit:
The fact that so many in this thread are defending the chain is mind boggling
Lot of contrarian keyboard warriors on here lately and it’s almost like they’re disagreeing just for the sake of arguing
If you went to any other coffee store that isn’t a mcdonalds-ified chain, they would have given you what you wanted.
This is like you complaining about not getting a medium rare burger from mcdonalds.
This is like you complaining about not getting a medium rare burger from mcdonalds.
lmfao careful commenting this, some “influencer” is gonna try that now and post it YouTube
Technically you got the coffee you paid for. You got the same amount of coffee as you would have if you got normal ice. It’s priced based on the amount of coffee provided not the size of the cup. The cup being not full is more psychological than anything. If we want to get real technical, the price of a coffee is mostly labor and overhead not the ingredients. Thats why a large doesn’t cost that much more than a medium.
Are you a corporate apologist or something? cause your reply sounds like the most absurd logic ever. Back in 2010 I remember dunkin giving you more milk if you got a less ice coffee, it wasn’t an automated machine.
This “triggered” you?
I have to say, as a therapist who treats people with actual trauma, I find it mildly infuriating that people today use the word “triggered” to refer to something that mildly infuriates them. The concept of a mental health trigger refers specifically to something that reactivates a traumatic memory and induces serious distress in the person triggered. Using the term to refer to something that just annoys you trivializes and dilutes it as a term.
I get that language is a living thing and people who use the term this way don’t mean to be trivializing the issues of people who have real trauma, but it still irks me whenever I see people use that word this way.
You do you, OP, don’t take this as serious criticism. I just felt the need to get that off my chest.
The concept of a mental health trigger refers specifically to something that reactivates a traumatic memory and induces serious distress in the person triggered
the trauma or stress is that everything costs more now in the USA, and provides diminishing returns. This is definitely a trigger. Everything is more expensive, and every place is giving you less of it than they were a decade ago or more. When I was in high school around the 2000s-2010s, you go to a coffee shop, there was no malicious hyper-profit maximizing bullshit. $2-3 max for an iced latte or coffee, and you could just have it customized. You want more milk, less ice? Sure! Now everything is maximum cost, and no. No, we can’t customize that, but it costs 250% more than it did 5 years ago. So yeah, it’s triggering, and I can say it’s triggering because we are FUCKING TIRED OF THIS SHIT. EVERYTHING COSTS SO MUCH MONEY. $6 for a coffee which is HALF ICE??? I can go get a huge ass bag of ice FOR $3!!! Why am I paying SIX DOLLARS… FOR A CUP OF ICE???1???
