Still waiting for them to respond after i sent it.

Edit: This is of course Comcast/Xfinity.

  • WhatAmLemmy@lemmy.world
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    7 hours ago

    This is the most infuriating display of sheer incompetence. You’re logged into your fucking account, likely secured with 2FA, and the chat session you start is not authenticated in any way! You have to provide basic account info… The kind of info you are authorized to change because you are logged into your account… Corporations are a wet fetid sack of dog shit.